Welcome to tooncandy.co.uk. By using our website or placing an order, you agree to the following terms:
Ordering & Payment
- Orders are confirmed once processed and dispatched.
- You must provide accurate contact and payment information.
- As orders are dispatched the same day for local deliveries, we strongly advise contacting us within 1 hour of placing your order if you wish to cancel.
Delivery & Returns
- Delivery options are shown at checkout.
- We are not responsible for delays or damage during delivery.
- Returns are accepted within 14 days if items are unused and in original packaging. Contact us first before returning.
Your Data
- We collect your name, contact info, address, and payment details to process orders.
- We also collect device info (like IP address and browser) to improve our website.
- Data is shared only with trusted services (like SumUp and Google Analytics) to help run our business.
- We do not sell your information.
Your Rights
- You can ask to see, update, or delete your data at any time.
- You can withdraw consent for marketing or make a complaint to a data authority.
- Contact us through the form at the bottom of our site.
Other Info
- We may update these terms without notice.
- You’re responsible for using the site safely and protecting your own device.